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As the largest primary health
center in the state of Alabama, Franklin is committed to
providing the best quality services available. In 1998, Franklin
became the first primary health center in the state of Alabama
to attain such an accreditation. In keeping with
our dedication to quality, Franklin has maintained accreditation
with the Joint Commission. To learn more about these accrediting organizations please
read below or click on their logo.
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Who is The Joint Commission?
The Joint Commission is an independent, not-for-profit
organization, established more than 50 years ago. They are
governed by a board that includes physicians, nurses, and
consumers. The Joint Commission sets the standards by which
health care quality is measured in America. Joint
Commission Acceditation is required for hospitals but optional
for physician offices.
What Does The Joint Commission Do?
The Joint Commission evaluates the quality and safety of care
for nearly 15,000 health care organizations. To maintain and
earn accreditation, organizations must have an extensive on-site
review by a team of Joint Commission health care professionals,
at least once every three years. The purpose of the review is to
evaluate the organization's performance in areas that affect
your care. Accreditation may then be awarded based on how well
the organizations met Joint Commission standards.
Addressing Concerns
Franklin Primary Health Center, Inc. has been accredited by the
Joint Commission since 1998. As a Joint Commission accredited
organization, we are committed to quality and safety.
If you have a concern regarding the quality of care or safety at
Franklin Primary Health Center, Inc., please contact
Administration at (251) 434-8177. If we cannot resolve your
concern, then you may contact the Joint Commission at (800)
994-6610 or complaint@jointcommission.org
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